Director of Operations | Columbus, OH
Seeking an experienced Director of Operations to lead all day-to-day and strategic functions for a premier mixed-use property. This role oversees maintenance, capital projects, infrastructure, and grounds, ensuring the property operates safely, efficiently, and at the highest visual and service standards.
As a key member of the leadership team, the Director of Operations partners cross-functionally with Public Safety, Guest Experience, Leasing, Development, and IT to deliver an exceptional tenant and guest experience while protecting the long-term value of the asset.
What You’ll Do:
Lead and develop a high-performing team overseeing maintenance, operations, infrastructure, and landscaping.
Manage 24/7 property operations and preventative maintenance programs across large-scale mixed-use facilities.
Oversee capital projects — from HVAC, roofing, and lighting to major infrastructure and environmental initiatives.
Partner with Leasing and Development on tenant buildouts, renovations, and new construction within a live environment.
Manage vendor contracts, budgets, and capital planning to ensure operational excellence and cost control.
Foster a culture of safety, service, and continuous improvement across all departments.
What We’re Looking For:
Bachelor’s degree in Business, Engineering, Construction, or a related field.
7–10 years of progressive experience in operations, facilities, or property management — ideally in large campus or mixed-use environments.
Proven success leading managers/supervisors and 24/7 operational teams.
Strong background in capital planning, budgeting, and vendor management.
Collaborative leader with exceptional communication, organization, and analytical skills.
This is an opportunity to make a lasting impact on a landmark property while leading a culture of operational excellence and innovation.
This is a summary overview and the full job description will be provided during the interview.
Vivi Lamb, Principal
Colin McKenzie Consulting HR
P: 312.859.9175 | E: vivi.lamb@cmc-hr.com